**Effective Date:** 02/01/2024

At 4 Paw Professionals LLC, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile pet grooming services or visit our website 4pawprofessionals.net. By accessing our Site or using our services, you agree to the terms of this Privacy Policy.

1. **Information We Collect**

We collect both personal and non-personal information in connection with your use of our services and website.

a) **Personal Information**

Personal information is any information that can be used to identify you or your pet. This may  include:

- Your name

- Email address

- Phone number

- Home address (for mobile grooming appointments)

- Pet details (e.g., pet's name, breed, age, health information, grooming    preferences)

- Payment information (credit card or billing details)

 b) **Non-Personal Information**

Non-personal information is data that cannot be used to personally identify you. This may include:

- IP address

- Browser type and version

- Device information

- Pages you visit on our Site

- Referral source (how you came to our website)

- Date and time of visits

2. **How We Collect Information**

We collect information from you in the following ways:

- **Directly from you**: When you provide us with your personal and pet-related information via our booking forms, contact forms, or by calling us to schedule a grooming appointment.

- **Automatically**: We may automatically collect certain non-personal information through cookies, web beacons, and other tracking technologies when you interact with our Site.

3. **How We Use Your Information**

We use the information we collect for the following purposes:

- **To provide grooming services**: To schedule and fulfill your mobile grooming appointments, including contacting you about your pet's grooming needs.

- **To process payments**: To complete transactions and provide receipts for services rendered.

- **To communicate with you**: To send appointment confirmations, reminders, updates, and customer service communications.

- **To improve our services**: To enhance the functionality of our website, tailor our services to your preferences, and improve customer experience.

- **For marketing purposes**: With your consent, we may send promotional offers, newsletters, or information about our grooming services.

4. **Cookies and Tracking Technologies**

We use cookies and other tracking technologies to collect non-personal information automatically and improve your experience on our Site. Cookies allow us to recognize your device and remember your preferences.

You can adjust your browser settings to block or delete cookies, but please note that some features of our Site may not function properly without them.

5. **How We Protect Your Information**

We take appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. We use industry-standard encryption methods (such as SSL) to secure sensitive data, including payment information. However, no system is 100% secure, and we cannot guarantee the absolute security of your information.

6. **Sharing Your Information**

We will not sell, rent, or trade your personal information to third parties. However, we may share your information in the following cases:

- **Service providers**: We may share your information with trusted third-party vendors who help us run our business (e.g., payment processors, email marketing services, booking platform providers).

- **Legal requirements**: If required by law or in response to legal processes (e.g., subpoenas, court orders), we may disclose your information.

- **Business transactions**: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

7. **Third-Party Links**

Our Site may contain links to other websites that are not operated by us (e.g., grooming product retailers or partners). We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

8. **Your Choices and Rights**

You have the right to control how we handle your personal information:

- **Access**: You can request access to the personal information we have about you.

- **Correction**: You can request that we update or correct inaccurate information.

- **Deletion**: You can request that we delete your personal information, subject to certain legal limitations.

- **Opt-out**: You may opt out of marketing communications by following the unsubscribe instructions in our emails.

To exercise any of these rights, please contact us at 4pawprofessionals@gmail.com.

9. **Children’s Privacy**

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected personal information from a child under 13, please contact us immediately, and we will take steps to delete the information.

10. **International Data Transfers**

If you are accessing our Site from outside the country where we are based, please be aware that your personal information may be transferred to and stored in countries that may have different data protection laws. By using our services, you consent to such transfers.

11. **Changes to This Privacy Policy**

We may update this Privacy Policy from time to time. When we do, we will post the updated policy on this page with a new "Effective Date." We encourage you to periodically review this page for any changes.

12. **Contact Us**

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

4 Paw Professionals LLC

Email: 4pawprofessionals@gmail.com 

Phone: 808-729-4994